Imprint

H. Feulner
ES-X-3537678-W

Calle Can Vallori 13-1
07002 Palma de Mallorca

Mail: service@mallorcadigital.de
Web: www.mallorcadigital.de
Phone.: (+34) 665 687 479

Please send your comments and general questions to: service@mallorcadigital.de

Please send editorial comments, suggestions and user feedback to Andrea Groblin: service@mallorcadigital.de

For technical information, error messages etc. please contact: info@mallorcadigital.de

Consumer information:

Online settlement of disputes in accordance with Art. 14 para. 1 ODR-VO:

The European Commission is providing an online dispute resolution (OS) platform, which you can find here: ec.europa.eu/consumers/odr

GTC - Data protection according to the EU Data Protection Ordinance (DSGVO)

Status: August 2018

Data protection declaration
Responsible body within the meaning of data protection laws, in particular the EU Data Protection Ordinance (DSGVO):

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Mail: service@mallorcadigital.de
Web: www.mallorcadigital.de

Your rights as a party concerned
You can exercise the following rights at any time using the contact details provided by our data protection officer:

Information about your data stored with us and their processing (Art. 15 DSGVO),
Correction of inaccurate personal data (Art. 16 DSGVO),
Deletion of your data stored with us (Art. 17 DSGVO),
Restriction of data processing if we are not yet allowed to delete your data due to legal obligations (Art. 18 DSGVO),
objection to the processing of your data by us (Art. 21 DSGVO) and
Data transferability if you have consented to data processing or have concluded a contract with us (Art. 20 DSGVO).
If you have given us your consent, you can revoke it at any time with effect for the future.

You can complain at any time to a supervisory authority, e.g. to the competent supervisory authority of your country of residence or to the authority responsible for us.

A list of supervisory authorities (for the non-public sector) with addresses can be found at: www.bfdi.bund.de/DE/Infothek/Anschriften_Links/addresses_links-node.html.

Collection of general information when you visit our website
the nature and purpose of the processing:
When you access our website, i.e. if you do not register or otherwise provide information, general information is automatically collected. This information (server log files) includes the type of web browser, the operating system used, the domain name of your Internet service provider, your IP address and similar information. This is exclusively information which does not allow any conclusions to be drawn about your person.

They are processed in particular for the following purposes:

Ensuring a trouble-free connection of the website,
Ensuring a smooth use of our website,
evaluation of system security and stability as well as
for other administrative purposes.
We do not use your data to draw conclusions about you personally. Information of this kind may be statistically evaluated by us in order to optimize our Internet presence and the technology behind it.

Legal basis:
Processing is carried out in accordance with Art. 6 Para. 1 letter f DSGVO on the basis of our legitimate interest in improving the stability and functionality of our website.

Receiver:
The recipients of the data may be technical service providers who act as contract processors for the operation and maintenance of our website.

Storage time:
The data will be deleted as soon as they are no longer required for the purpose of collection. This is generally the case for the data used to provide the website when the respective session is over.

Provision mandatory or required:
The provision of the aforementioned personal data is neither required by law nor by contract. Without the IP address, however, the service and functionality of our website cannot be guaranteed. In addition, some services may not be available or may be restricted. For this reason an objection is excluded.

cookies
the nature and purpose of the processing:
Like many other websites, we also use so-called "cookies". Cookies are small text files that are transferred from a website server to your hard drive. This automatically provides us with certain data such as IP address, browser used, operating system and your connection to the Internet.

Cookies cannot be used to start programs or to transmit viruses to a computer. Based on the information contained in cookies, we can make navigation easier for you and enable the correct display of our web pages.

Under no circumstances will the data we collect be passed on to third parties or linked to personal data without your consent.

Of course, you can also view our website without cookies. Internet browsers are regularly set to accept cookies. In general, you can deactivate the use of cookies at any time via the settings of your browser. Please use the help functions of your Internet browser to find out how you can change these settings. Please note that some features of our website may not work if you have disabled the use of cookies.

Duration of storage and cookies used:
If you allow us to use cookies through your browser settings or consent, the following cookies may be used on our websites:

1 month

As far as these cookies can (also) affect personal data, we inform you about it in the following sections.

You can use your browser settings to delete individual cookies or the entire cookie inventory. In addition, you will receive information and instructions on how these cookies can be deleted or their storage blocked in advance. Depending on the provider of your browser, you will find the necessary information under the following links:

Mozilla Firefox: support.mozilla.org/de/kb/cookies-loeschen-daten-von-websites-entfernen
Internet Explorer: support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Google Chrome: support.google.com/accounts/answer/61416
Opera: www.opera.com/de/help
Safari: support.apple.com/kb/PH17191
Registration on our website
the nature and purpose of the processing:
When registering to use our personalised services, some personal data is collected, such as name, address, contact and communication data (e.g. telephone number and e-mail address). If you are registered with us, you can access content and services that we only offer to registered users. Registered users also have the option of changing or deleting the data provided during registration at any time if required. Of course, we will also provide you with information about the personal data we have stored about you at any time.

Legal basis:
The processing of the data entered during registration is based on the user's consent (Art. 6 para. 1 lit. a DSGVO).

Receiver:
The recipients of the data may be technical service providers who act as contract processors for the operation and maintenance of our website.

Storage time:
Data will only be processed in this context as long as the corresponding consent is available. Afterwards they are deleted, as far as there are no legal storage obligations to the contrary. To contact us in this context, please use the contact details given at the end of this data protection declaration.

Provision mandatory or required:
The provision of your personal data is voluntary, solely on the basis of your consent. Without the provision of your personal data, we cannot grant you access to the content and services we offer.

Provision of chargeable services
the nature and purpose of the processing:
For the provision of chargeable services, we ask for additional data, e.g. payment details, in order to be able to execute your order.

Legal basis:
The processing of the data required for the conclusion of the contract is based on Art. 6 para. 1 lit. b DSGVO.

Receiver:
The recipients of the data may be contractors.

Storage time:
We store this data in our systems until the legal retention periods have expired. These are generally 6 or 10 years for reasons of proper accounting and tax requirements.

Provision mandatory or required:
The provision of your personal data is voluntary. Without the provision of your personal data, we cannot grant you access to the content and services we offer.

newsletter
Type and purpose of the 

contact form
the nature and purpose of the processing:
The data you enter will be stored for the purpose of individual communication with you. To do this, a valid e-mail address and your name are required. This is used to assign the request and then reply to it. The specification of further data is optional.

Legal basis:
The data entered in the contact form is processed on the basis of a legitimate interest (Art 6 Para. 1 lit. f DSGVO).

By providing the contact form, we would like to make it easy for you to contact us. Your data will be stored for the purpose of processing your inquiry and for possible follow-up questions.

If you contact us to request a quotation, the data entered in the contact form will be processed to carry out pre-contractual measures (Art 6 Para. 1 lit. b DSGVO).

Receiver:
The recipients of the data may be contractors.

Storage time:
Data will be deleted at the latest 6 months after processing the request.

If it comes to a contractual relationship, we are subject to the legal retention periods according to HGB and delete your data after expiry of these periods.

Provision mandatory or required:
The provision of your personal data is voluntary. However, we can only process your request if you provide us with your name, your e-mail address and the reason for the request.

Use of Google Analytics
the nature and purpose of the processing:
This website uses Google Analytics, a web analysis service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (hereinafter: "Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, due to the activation of IP anonymisation on these websites, your IP address will previously be reduced by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activities and to provide the website operator with further services associated with website and Internet use. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data.

The purposes of data processing are to evaluate the use of the website and to compile reports on activities on the website. Other related services will then be provided based on the use of the website and the Internet.

Legal basis:
The data is processed on the basis of the user's consent (Art. 6 para. 1 lit. a DSGVO).

Receiver:
The recipient of the data is Google as a contract processor. We have concluded the corresponding order processing contract with Google for this purpose.

Storage time:
The data will be deleted as soon as they are no longer required for our recording purposes.

Third country transfer:
Google processes your data in the USA and has submitted to the EU_US Privacy Shield www.privacyshield.gov/EU-US-Framework. In addition, we have concluded standard data protection clauses with Google for the use of Google Analytics.

Provision mandatory or required:
The provision of your personal data is voluntary, solely on the basis of your consent. If you prevent access, this may result in functional restrictions on the website.

Revocation of consent:
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: Browser Add On to disable Google Analytics.

In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by clicking on this link. An opt-out cookie is installed on your device. This will prevent Google Analytics from collecting data for this website and for this browser in future as long as the cookie remains installed in your browser.

Profiling:
With the help of the tracking tool Google Analytics the behaviour of the visitors of the website can be evaluated and the interests can be analysed. For this purpose we create a pseudonymous user profile.

Changes to our data protection regulations
We reserve the right to adapt this data protection declaration so that it always complies with current legal requirements or to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new data protection declaration will then apply for your next visit.

Questions to the data protection officer
If you have any questions about data protection, please write us an e-mail or contact the person responsible for data protection in our organisation directly:

datenschutz@mallorcadigital.de